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Shipping policy

Thank you for choosing Bianconiglio Kids for your online purchases. Below you will find important information regarding the shipment of your orders:

Order Processing Times:

Your orders will be processed within 1-2 working days from the confirmation of your purchase. Please note that during periods of high demand it may take slightly longer.

Shipping Methods:

We offer several shipping options, including standard shipping and express shipping. Details of available options will be presented at checkout.

Shipping Costs:

Shipping rates vary depending on the destination, weight and volume of your order. Exact shipping costs will be calculated and displayed during the checkout process.

Delivery Time:

Delivery times may vary depending on the destination and shipping method chosen. Usually, standard shipments take 3 to 7 working days to arrive, while express shipments can take 1 to 3 working days.

Order Tracking:

All shipped orders include a tracking number that will allow you to monitor the status and location of the shipment as it travels to you. You will receive the tracking number by email once the order has been shipped.

Shipping Address:

Please ensure that the shipping address provided is correct and complete. We are not responsible for any delays or delivery problems caused by incorrect shipping information.

Receipt of Order:

Upon delivery, please check the packaging and contents carefully. If you notice obvious damage to the packaging or products, we advise you to refuse the delivery and contact us immediately. In any case, delivery should always be accepted 'with reservation' because even with an intact box, there may be internal damage caused by transport that is difficult to detect when the box is closed.

For further questions or information on shipping, please do not hesitate to contact us at the email address provided on our website.
Thank you for your trust in Bianconiglio Kids!